Shipping

SHIPPING GUIDE

Free International Shipping + 24/7 Support

 

Orders usually get processed and shipped within 24-48 hours, we partner with global merchants and artisans in order to provide our customers with free shipping worldwide. We endeavour to provide you with quality men’s’ accessories at unbeatable prices.

Tracking

Because we ship directly from our partners in these countries your order may take between 12-19 business days to arrive. You will receive an email with shipping details and tracking number once your order has been shipped. You can Track your order here. Tracking details were provided in your ‘order sent’ email. Any questions? email us at info@dukesman.com

Returns 

Our #1 priority here at Dukesman.com is your happiness which means we believe in our products 100%, no matter what, no questions asked. If you have an issue,  we will find the solution. Refund it, or send you a new item. Just reach out to our Customer Support at info@dukesman.com and we will get back to you right away! Refund products may be returned within 5 days from delivery . Feel free to contact us at info@dukesman.com with any additional question information and we will be more than happy to assist. 

VAT & Sales Tax:

VAT may be applicable as an additional charge in your Country, State or Region. Sales Tax for the United States is already paid prior to package delivery. If your country charged a sales tax upon delivery of the item, you may provide proof of the invoice from your Postal Authority and we will compensate for local VAT paid ONLY. Please Note, any additional charges applied by your Local or National Post Office, or additional charges by any ports or authorities is not valid for reimbursement. Please contact our team for further information.

When will I receive tracking information:

Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number. Please note we can’t ship to armed forces (APO / FPO).¬† If you do not¬†receive¬†your¬†tracking¬†number within 7¬†business days, Please contact us.

Note: In some countries, delivery can be delayed by customs. We’ll let you know. We recommend that you keep an eye on your tracking.

If you have more than one item, its very likely you will receive them separately. Each item will have its own shipping code.

Please note in the countries below, customs may cause an additional delay in delivery.

  • New Caledonia
  • Lebanon
  • Monaco
  • Philippines
  • M√©xico
  • Honduras
  • Guadeloupe
  • Jersey
  • Jamaica
  • Jordan
  • Iraq
  • Martinique
  • Mauritius
  • Morocco
  • Kuwait
  • Costa Rica
  • Taiwan
  • Puerto Rico
  • Turkey
  • Reunion
  • Egypt

 

If your have questions or haven’t received your order, please contact us at info@dukesman.com¬†

 

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